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August 26, 2008

Unwired

Filed under: Technology — Tags: — joel.cass @ 7:09 am

It was six months ago that I got fed up with the lousy unwired coverage I had on my area and settled for an ADSL connection.

When I rang to cancel my account I was informed that the $30 or so owing to me could not be refunded. This was ok so I cancelled. A few days later I got a call from some guy at unwired saying that they did not want me to go so they offered me six months of free email.

THIS IS A SCAM. IF YOUR ISP OFFERS THIS TO YOU DONT TAKE IT.

Why? Well, 6 months later MY ORIGINAL PLAN THAT I NO LONGER USE was reinstated and my bank account was charged. I rang to attest this, and was informed that my money would not be refunded as I should have been aware that this would happen.

To me, this is a scam and is not ethical nor good customer service.

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